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Technical Support

Having trouble with your computer, software or have a similar technical query? Post it here and we'll try to solve it for you!

Members: 42
Latest Activity: Aug 5

A little about the MSS Technical Support Group - and me...

Hi all, I'm Scott.
I set up this group in an attempt to help all MSS members with technical queries as stated in the group description.
I have both HNC and HND qualifications in Computer Technical Support and I am also a Microsoft Certified Professional. I'm now studying a BSc(Hons) Degree in Networking and Systems Support and also work part-time building a new information system for a large Life Assurance company in Glasgow.
Obviously I love photography but at the same time I understand the frustrations of having a computer that doesn't do what you want it to, so if you do have any problems please feel free to post it as a NEW DISCUSSION (click 'Start Discussion' below) and I'll reply as soon as possible.
Additionally, if you see a query you know the solution to, please help out your fellow MSS member by replying to their post because I don't have all the answers!

Discussion Forum

Michele Stevenson

my whole viewing experience has changed 4 Replies

Started by Michele Stevenson. Last reply by Michele Stevenson Jan 16.

Graham Thomas

Photomerge for panoramic views.

Started by Graham Thomas Dec. 26, 2009.

Michele Stevenson

How does the rating system work? 2 Replies

Started by Michele Stevenson. Last reply by Michele Stevenson Aug. 19, 2009.

Comment Wall

Comment

You need to be a member of Technical Support to add comments!

Les Thomas Comment by Les Thomas on December 30, 2009 at 10:22am
Hi Scott...advice please if you would!
I have just joined MSS recently, have downloaded 12 photographs with no problems.
However, when I now try to upload photos, MSS displays a text box stating
"we're sorry - there was a problem with the following file"
This occurs whether I send one photo or multiple photos.
Obviously I have tried many photos.
I have sent my last and 13th photograph from another computer, therefore I have eliminated MSS as the problem and deduce that there is some "communication" problem between my "usual wireless laptop computer" and MSS. I can interface with MSS on every other function, for example, blogs, forums, chat room, comments, groups, etc.
I am using windows XP and internet explorer
Graham Thomas Comment by Graham Thomas on December 25, 2009 at 8:48pm
G'day to All . Congratulations Scott , you are a generous person to share your knowledge , and to help people is very commendable . I am sure all will appreciate your efforts. I am trialling Photoshop Elements 8 for 30 days . I thought it would help me with Panoramic merging , and it did , to a certain extent .I was able to merge one lot of 3 photos , and a second lot of 5 photos. The merged effect was wonderful . However , I cannot move the panoramic compositions back into my Mac BookPro iPhoto section . There are no clickable's to do this . Is it because they can only be moved to Video or a URL .I have requested Adobe but no response . Hoping you can clarify how to move .Cheers
Scott Near Comment by Scott Near on January 15, 2009 at 5:59am
You're welcome Nina.
nina Comment by nina on January 14, 2009 at 7:52pm
scott thanks so much, i ll try it and inform u if i manage
i am very grateful
Scott Near Comment by Scott Near on January 11, 2009 at 7:55pm
What browser do you use?
Maryam Ashraf Comment by Maryam Ashraf on January 10, 2009 at 9:38pm
hey Scott, how're you doing??
I've problem in using MSS since am back(3days). I am unable to send messege to anyone here on MSS; because wen i click on SEND button, at the bottom line of internet explorer it states "Done with Errors on page". I cant send msg n tell everyone that am back :(
n also am having problem in signing out, i cant sign out. I hope you sort out the problem
Thankss
REGARDS,
Maryam
nina Comment by nina on January 10, 2009 at 5:51pm
scott, hi.
this is Windows XP. it says there is a run-time error in lingvo.exe file
and yesterday when i was installing photoshop, it said there is a runtime erorr in photoshop.exe. i don't know what it is.
but first i care about lingvo. maybe these problems are connected with each other? what u think?
Scott Near Comment by Scott Near on January 10, 2009 at 5:28am
Hi Nina, I need more information.
Could you start a discussion (above) and tell me what Operating System you use (xp, vista, linux etc...) and exactly what is the error message you receive?

Scott
nina Comment by nina on January 9, 2009 at 4:41am
Hello, Scot,a happy new year
this is Nina writing from Georgia. You know there is a prob with my PC. anytime i try insallation of LINGVO (any lingvo)(any DISC) it says, there is an erorr in LIngvo. exe what's wrong with that?
thanks in advance :)
Scott Near Comment by Scott Near on November 9, 2008 at 7:57pm
No problem Iain. Just post it when you're ready...
 

Members (41)

Scott Near Michele Stevenson Antonow Carrie Johnson Cathrynn iain maclean paul holmes Gabriel Catalin Steven Mikki Leanne Hamilton Brychan Graham Thomas Les Thomas Dasiavue Mrs. Jones Ray Stephanie L. Brown Becky Harvey Horowitz Anna Black Maryam Ashraf IceQueen_72 Shona Nora  Anghelescu Jon Wallner Patricia Ryan Chatfield crave angela JOHN DEVA
 
 
 

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